SupportCandy Satisfaction Survey is a premium plugin WordPress extension designed to collect customer feedback and measure support agent performance. It allows administrators to automatically trigger satisfaction surveys after ticket resolution, gather star ratings, and review detailed user comments. This advanced SupportCandy plugin integrates seamlessly into the core ticketing dashboard, making it ideal for helpdesks and customer service departments looking to optimize service quality and track team performance.
SupportCandy – Satisfaction Survey
4 USD
| Plugin Name: | SupportCandy - Satisfaction Survey |
|---|---|
| Version: | 3.2.8 |
| Last Updated: | 2026-10-07 |
| Category: | Wordpress Plugin Premium (Pro) |
| Website usage limit: | Unlimited |
| Download: | Download |
| Info: | You need to subscribe to VIP or purchase this plugin to download. |
| Product Link (from Developer) & Demo | |
100% Original & Safe
100% Original & Safe
Legal License
100% GPL License ⓘ
Unlimited Usage
Unlimited Domains & Websites
Continuous Updates
Lifetime Update Support ⓘ
Description
SupportCandy Satisfaction Survey is a specialized plugin WordPress addon engineered to optimize customer service workflows by introducing post-interaction feedback systems. It provides helpdesk administrators with the necessary infrastructure to send automated survey requests to users immediately after their support tickets are marked as closed or resolved.
Built to comply with lightweight data-handling standards, this SupportCandy plugin extension ensures high system efficiency without causing database overhead. Users can customize survey submission forms, define specific satisfaction rating scales, and manage conditional trigger rules based on ticket categories or priority levels. The system aggregates customer feedback automatically and generates statistical reports directly within the central administration panel, ensuring full compatibility with core WordPress components to help corporate support teams analyze and improve general user satisfaction.
