SupportCandy Reports is a data-driven WordPress plugin that adds advanced analytics to the SupportCandy help desk. It allows administrators to track ticket statistics, agent performance, and customer satisfaction levels through visual charts and tables. You can filter data by date range, category, or specific agents to identify bottlenecks in your support workflow. The plugin generates comprehensive reports that help teams optimize response times and improve overall service efficiency by monitoring key support metrics directly from the dashboard.
SupportCandy Reports
4 USD
| Plugin Name: | SupportCandy Reports |
|---|---|
| Version: | 3.2.2 |
| Last Updated: | 2026-09-06 |
| Category: | Wordpress Plugin Premium (Pro) |
| Website usage limit: | Unlimited |
| Download: | Download |
| Additional Information: | The Product should be Activated. If it isn't, try using the License Key “B5E0B5F8DD8689E6ACA49DD6E6E1A930” to Activate. This information will automatically be shown when you click the red Download button. |
| Info: | You need to subscribe to VIP or purchase this plugin to download. |
| Product Link (from Developer) & Demo | |
100% Original & Safe
100% Original & Safe
Legal License
100% GPL License ⓘ
Unlimited Usage
Unlimited Domains & Websites
Continuous Updates
Lifetime Update Support ⓘ
Description
SupportCandy Reports provides the necessary tools to analyze your support system activity. It transforms raw ticket data into actionable insights using various chart types, including pie charts and bar graphs. The plugin allows you to monitor the number of new tickets, closed cases, and the average resolution time for each agent. This is essential for managers who need to evaluate team productivity and workload distribution.
The reporting engine includes custom filters, enabling you to drill down into specific departments or priority levels. You can export report data for external analysis or presentation. Key features include tracking ticket trends over time, identifying peak support hours, and measuring the impact of specific products or services on your help desk volume. It is a lightweight but powerful addon for businesses that rely on data to scale their customer support operations.
